Frequently asked questions

Payment Options

Why do you use PayPal?


PayPal is one of the most secure ways to pay online as PayPal never share your payment information with the person who is receiving your payment. This means that we never see your debit/credit card information giving you extra assurance that your online transaction is as safe as it can be.




What if I don't have a PayPal account?


Just because we use PayPal to process our payments, this does not mean that you require a PayPal account. From a security point of view PayPal will always encourage you to open an account as it provides you with additional online protection, but this isn't mandatory. When making a purchase form us you will always be given an option to either log in to your PayPal account (if you have one) or to continue to pay with your debit/credit card.




How do I pay without a PayPal account?


When you make a purchase you will be asked to log in OR if you look down you will have an option to pay by Debit/Credit Card undernearth the log in section as shown below. Click this option and it will take you to a page where you can just enter your payment details as normal.




I can't see the pay without PayPal option


If you go through the process as described in the 'How do I pay without a PayPal account' section and you cannot see the pay with debit/credit card option this is usually because of your browers cookies. To rectify this you need to go to your web brower settings and clear cookies. If you require instructions on how to do this please use the link below (there are other instructionals available). https://www.techadvisor.co.uk/how-to/internet/how-delete-cookies-browsing-history-3218163/





Skate Hire

Do you have roller skates to hire?


Yes we have a large stock of roller skates available for use and we do hire these out should you want to try roller skating before committing to buying a pair. Please contact us to discuss.





Lessons

What do your lessons consist of?


Our lessons are designed for the non skater or for those that know the basics but want to expand on this to get a good all round knowledge of roller skating. We follow the British Roller Sports Federation, Skate Smart, Learn to Skate programme and have broken this down even further in to our Edu-Sk8 programme to ensure greater understanding and quicker accomplishment of the skills. The programme covers all the basic fundamentals of roller skating to ensure that you have the skills you need to skate safely, confidently and competently.




What if I can already skate, will I gain anything?


Self taught skaters sometimes pick up bad habits and don't always have the correct technique to progress on to further skills so a change in technique or a little tweak here and there will help you master that skill you've been trying for ages!.




What age is the programme suitable for?


The programme is suitable for adults and children of all ages. Our programme however, does requires a good level of understanding and being able to follow instruction so for children under the age of 12 we recommend that adults follow the programme and then pass this information onto their child in a way that their child will understand and to ensure that their child is supervised at all times. We explain how to correctly support your child to ensure safety and to ensure that they get skating as quickly as possible. We also have a bonus lesson which is specifically for children under the age of 5. This video explains the differences needed to enable younger children to get invovled with skating in a simple and effective way.




How long will it take me to master all the levels?


How long the whole course takes you to complete is entirely down to you. Everyone learns at different rates and everyone has different levels of confidence and natural ability. Practice is always key when roller skating, so the more you practice and the more time you have on your wheels, the quicker you will master the skills. The fun is in the learning. Mastering each skill is an accomplishment and achievement so how long it takes you shouldn't matter as long as you're having fun!




What is I don't progress as fast as I would like?


If you're struggling to master some of the skills it may be that you're doing something not quite right that you may not realise you are doing. Try going back to the previous lessons and starting again really listening to the instruction and see how you get on. If you still can't seem to master a particular skill then get in touch and we can arrange a video call to provide some one-to-one guideance or if you are local to Cardiff we can arrange a one-to-one lesson.





General

What is Cardiff Skate School?


Cardiff Skate School is a sports club dedicated to the sport of roller skating. We used to provide public roller skating sessions as well as roller skating lessons to ensure that anyone who wants to skate has the opportunity to skate and those that want to participate in a roller sport have the fundamental skills they need to participate in their chosen sport. However, Covid-19 put a stop to inperson lessons and sessions but we still wanted to share our Edu-Sk8 learn to skate programme with everyone so we've now turned to online tuition.





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